Printers and AppsSMU

Applies to: Employees, Filemaker, Citrix

When using FileMaker Pro through Apps.SMU, printers should reflect the printers configured on your machine. If your printers are not reflected in AppsSMU and FileMaker Pro do the following:

Verify your printers are configured and working on your machine:

PC:

1. Go to Start
2. Click Settings
3. Click Devices
4. Click Add a Printer or Scanner
5. Select your printer based on the SMU tag number
6. Click Add

Mac:

1. Click the Apple Menu
2. Click System Preferences
3. Click Printer and Scanners
4. If your printers need to be added
5. Click +
6. Select your printer based on the SMU tag number
7. Click Add

Retry printing with AppsSMU and FileMaker Pro:

1. Disconnect from AppsSMU/Citrix Receiver
2. Restart your Computer
3. Retry printing

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