Employee Mobile - Android Gmail

Applies to: Employees, Exchange, Android

The following instructions are for employee email configuration for the Gmail or Mail app on Android Devices. 

Note: If there are any issues, please remove your account before you attempt to add it back from the settings in the mail application or Accounts and Backup in Android Settings.

1. Open GMAIL on your Android device
2. Tap on the options ≡ icon in the top left
3. Tap on Settings at the bottom
4. Tap on Add account
5. Tap on Exchange and Office 365
6. Enter your SMU email address when prompted
   1. Note: School-specific email addresses are not valid. The email address should be formatted as @smu.edu and not @mail.smu.edu
7. Tap Next
8. You will be presented with the SMU Single Sign-On screen. Sign in with your SMU credentials (NetID and password) and enter the 6-digit code from your Duo Mobile app.
9. Select Yes, trust Browser
10. Click Accept when permissions are requested

Older versions of Android devices

1. Click Settings
2. Go to Accounts and backup
3. Click Manage accounts
4. Click Add Account
5. Select Exchange
6. Enter your E-mail address (using @smu.edu)
7. Enter your SMU Password
8. Click Next
9. Click Finish

Other resources

smu.edu/help  | 214.768.HELP |  help@smu.edu