Employee macOS - Apple Mail

Applies to: Employees, Student, macOS, and Apple Mail

Note: If there are any issues, please remove your account before you attempt to add it back. Instructions can be located here: Removing Email Accounts from Devices

To add an account to Apple Mail:

1. Open Mail
2. Click Mail→Accounts on the menu bar (in the top-left corner by the Apple logo )
3. Click + on the bottom-left corner below the current accounts
4. Select Microsoft Exchange from the options presented
5. Enter your SMU email address in the Email Address field and click Sign In
   1. Note: School-specific email addresses are not valid. The email address should be formatted as @smu.edu and not @mail.smu.edu
6. Choose Sign In when prompted to choose between Configure Manually or Sign In
7. If any errors occur or if it asks you to enter Server or Domain information, click Not Exchange? on the top right and choose Outlook.com or Microsoft/Office 365
8. You will be presented with the SMU Single Sign-On screen. Sign in with your SMU NetID and Password and enter the 6-digit code from your screen on your DUO mobile app
9. Select Yes, trust Browser
10. Select the apps you want to use with the account (Mail, Contacts, Calendars, Reminders, Notes)

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