Google Chrome Preferences Error

Applies to: Employees, Students, Chrome

If you experienced the following error in Chrome : “Your Preferences can not be read. Some Features may be unavailable and changes to preferences won't be saved” then probably your Chrome profile is corrupted or a malicious extension has compromised your Chrome setting. 

To resolve you will need to rename the User Data folder for Chrome:

1. Close Google Chrome
2. Navigate to the following location C:\Documents and Settings\<Your_Username>\Local Settings\Application Data\Google\Chrome\User Data
3. Rename the “User Data” folder to "User Data.OLD" 
4. Open Google Chrome
   1. *Note:  When Google Chrome starts, it re-creates automatically a new clean “User Data” folder.

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